Seattle, WA -- Andrew “Andy” Fitzenrider received the Hamilton Relay 2018 Better Hearing and Speech Month Recognition Award for the state of Washington, Thursday, May 24 from 2-
5 p.m. at Blake Office Park West’s Washington Room in Lacey, Washington.
Fitzenrider was nominated by his peers because of his passionate work at the local, state and
national levels educating the public about speech disabilities and the use Speech-to-Speech (STS) relay services. Andy is always eager to speak of his experience as a stutterer and the benefits of STS to himself and other stutterers.
Speech-to-Speech (STS) is a form of Telecommunications Relay Service (TRS). TRS allows persons with hearing and speech challenges to place and receive telephone calls. STS enables persons with a speech disability to make telephone calls using their own voice (or an assistive voice device). STS uses Communications Assistants (CAs) – to relay the conversation back and forth between the person with the speech disability and the other party to the call. STS operators are trained in understanding a variety of speech disorders, which enables them to repeat what the caller says in a manner that makes the caller's words clear and understandable to the called party.
Fitzenrider serves on the Speech Communications Technology board and maintains their Facebook page. At the University of Washington, he speaks to graduate students each year about stuttering and STS. He is also a member and former chapter leader of the National Stuttering Association in Seattle, Washington and Columbus, Ohio and is a supporter of Camp Shout Out, a residential summer camp for children who stutter.
In addition to his community involvement, Fitzenrider has written about his STS experiences. He also works on strategies on how best to reach speech language pathologists and other professionals who work with individuals who stutter. He does most of this on his own time and is a strong ambassador for the stuttering community.
About Hamilton Relay
Hamilton Relay provides contracted Traditional Relay and Captioned Telephone services
through 24 contracts on 18 states, the District of Columbia and the Island of Saipan. Hamilton Relay also provides Internet based Captioned Telephone services nationwide. More information is